The Trailmate Logo
View CartMy Account
ProductsAccessoriesFind a DealerRental LocationsCustomer Service
 
Trailmate Cycles


Warranty Policy

Trailmate, Inc. guarantees each cycle against all defects in materials and workmanship for a period of 90 days from date of purchase. Tires and tubes are not covered by this guarantee.

During this period, any part that is judged by the makers to be defective will be replaced free of charge. Any failure resulting from accident, abuse, neglect, normal wear or improper assembly or maintenance by the owner is not covered.

Lifetime Warranty

Trailmate, Inc. further authorizes a lifetime frame guarantee and will replace any frame, at no cost to the buyer, providing that the cycle has not been used for rental or industrial use, and that:

The item has not been altered, repaired, or modified in any way.
The item has not been subject to misuse, negligence, and/or an accident.
Original ownership is established.

Any parts under this guarantee on which claims are entered shall be returned for inspection with transportation charges prepaid by the claimant. Replacement parts will be shipped F.O.B. factory.

There are no warranties or guarantee, expressed or implied, written or oral, which extend beyond what is described here.



 
  ©2014 Trailmate. All rights reserved.
Disclaimer

Customer Service